Learn about restaurant service, good service standards and how to turn first-time visitors into return customers.
Friday, March 2, 2007
Serve From the Right Or Left?
When I would train the service staff I would always train them to serve drinks from the right and meals from the left. I recently did some training at a private club where the manager disagreed with this approach. In my opinion this is the correct serving practise. When you serve to the left hand side of the customer you are not interfering or passing over the beverage glass.